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Terms of Service

Last updated: January 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Scenario One platform and website. By accessing or using the service, you agree to be bound by these Terms. If you are using the service on behalf of an agency, you represent that you are authorized to bind that agency.

2. Use of the Service

Scenario One provides tools for emergency preparedness, document generation, training, and compliance tracking. You agree to use the service only for lawful purposes and in accordance with these Terms and your agency's policies. You are responsible for the accuracy of information entered into the platform.

3. Accounts and Access

Accounts are provisioned by agency administrators. You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorized use.

4. AI-Generated Content

The platform uses AI to help generate emergency plans and compliance documents. These outputs are drafting aids and must be reviewed and approved by qualified staff before use. Scenario One does not provide medical, legal, or professional advice, and generated content does not replace clinical judgment or regulatory review.

5. Data and Content

Your agency retains ownership of the data it submits. You grant us a limited license to process that data solely to provide the service. Handling of personal and health information is described in our Privacy Policy.

6. Disclaimers

The service is provided "as is" without warranties of any kind. We do not warrant that the service will be uninterrupted, error-free, or that generated documents will satisfy every regulatory requirement applicable to your agency.

7. Limitation of Liability

To the maximum extent permitted by law, Scenario One will not be liable for any indirect, incidental, or consequential damages arising out of your use of the service.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the service after changes take effect constitutes acceptance of the revised Terms.

9. Contact

Questions about these Terms? Reach us through our contact page.